Shipping and Handling - Premium Shrimp Delivered To Your Door

Frequently Asked Questions

For order specific questions, or anything else not addressed here, drop us a line

We source farm-raised shrimp from only the top producers in Ecuador, where less-intensive farming methods and advanced harvest and production technology make their aquaculture industry the most sustainable of its kind.
Yes you can! Our product was designed to work perfectly with Anova Precision Cookers or other sous vide devices. Just as with the stovetop cooking method, no thaw step is required. The frozen pouch goes directly into the water bath.
Cook for 10 minutes at either 165F (for seasoned shrimp) or 175F (for shrimp and sauce varieties).
For more information on how to cook and what to make, check out our Recipes, Tips and Tricks page.
You have the freedom to be as creative as you like when using the perfectly cooked, perfectly seasoned or sauced shrimp.
Our Signature Seasoned shrimp is a great start to any salad or grain bowl. Add cooked shrimp to a butter or cream sauce or just eat them as a snack.
Pair French Quarter Alfredo or Garlic Herb Butter shrimp with your favorite pasta and dinner is done.
We are always adding easy and fun ideas to our recipe blog, and if you come up with something great at home we'd love to hear about it! Drop us a line or tag us on instagram!
Every step of production, from peeling to packing, is done in our state of the art, BAP-certified facility located just outside New Orleans.
Advanced automation (and a sense of pride in what we do) protects shrimp from abuse, adulteration and mishandling.
Our packs contain only premium shrimp and gourmet seasonings or sauces, which making them a stronger value and more versatile option than "all-in-one" dinner packs.
All varieties of Prime Shrimp Cook-In-Bag are made with 31/40 count, peeled and deveined shrimp. This is the size commonly used in your favorite dishes at restaurants and is the most popular size sold at many grocery stores.
Shrimp is a naturally gluten-free food and many of our varieties of shrimp contain ingredients that are free of gluten as well. Check out our gluten-free collection.
Many of our offerings are also compatible with paleo, keto and Whole30 guidelines!
Yes! Prime Shrimp is now available a select fine grocers including Whole Foods, Central Market, Lunds & Byerlys and many more.
Use our retail finder to locate your nearest stockist.

We source farm-raised shrimp from only the top producers in Ecuador, where less-intensive farming methods and advanced harvest and production technology make their aquaculture industry the most sustainable of its kind.
You have the freedom to be as creative as you like when using the perfectly cooked, perfectly seasoned or sauced shrimp.
Our Signature Seasoned shrimp is a great start to any salad or grain bowl. Add cooked shrimp to a butter or cream sauce or just eat them as a snack.
Pair French Quarter Alfredo or Garlic Herb Butter shrimp with your favorite pasta and dinner is done.
We are always adding easy and fun ideas to our recipe blog, and if you come up with something great at home we'd love to hear about it! Drop us a line or tag us on instagram!
Our packs contain only premium shrimp and gourmet seasonings or sauces, which making them a stronger value and more versatile option than "all-in-one" dinner packs.
Shrimp is a naturally gluten-free food and many of our varieties of shrimp contain ingredients that are free of gluten as well. Check out our gluten-free collection.
Many of our offerings are also compatible with paleo, keto and Whole30 guidelines!

Yes you can! Our product was designed to work perfectly with Anova Precision Cookers or other sous vide devices. Just as with the stovetop cooking method, no thaw step is required. The frozen pouch goes directly into the water bath.
Cook for 10 minutes at either 165F (for seasoned shrimp) or 175F (for shrimp and sauce varieties).
For more information on how to cook and what to make, check out our Recipes, Tips and Tricks page.
Every step of production, from peeling to packing, is done in our state of the art, BAP-certified facility located just outside New Orleans.
Advanced automation (and a sense of pride in what we do) protects shrimp from abuse, adulteration and mishandling.
All varieties of Prime Shrimp Cook-In-Bag are made with 31/40 count, peeled and deveined shrimp. This is the size commonly used in your favorite dishes at restaurants and is the most popular size sold at many grocery stores.
Yes! Prime Shrimp is now available a select fine grocers including Whole Foods, Central Market, Lunds & Byerlys and many more.
Use our retail finder to locate your nearest stockist.

Shipping and Handling Information

All orders containing frozen product are protected with dry ice and shipped to arrive within 1-2 days. All products should be fully frozen upon arrival.

Orders are only shipped on Monday and Tuesday to ensure items are not in transit over the weekend. Most orders placed by 12pm on Tuesday should arrive by the end of the week.

Prime Shrimp merchandise and other non-perishable products ship free and separate from any frozen product. The cost of these items does not count towards shipping discount threshold of frozen products.

Shop Now

Unpacking and Enjoying

When you shipment arrives, move your shrimp from the shipping box to a freezer as soon as you can. If any part of your order appears to have thawed during transit, please dispose of the product and contact us for a refund or replacement.

Handle any remaining dry ice with care and leave to dissipate outside or in another well-ventilated area away from kids and pets.

Now what? Check out our Recipe Book for simple meal ideas.

Prime Shrimp Recipe Book

Keep Frozen

Now Available In Stores!

Find your nearest retailer

How Subscriptions Work

Subscriptions are available on all 12-pack bundles and automatically renewed according to your selected delivery interval. Your credit card will be automatically charged and a delivery will be dispatched without the need to place an additional manual order.

Yes, of course. You can pause or cancel a subscription any time you want in the customer portal.

The customer portal can be accessed through the magic link you received in the email that was sent to you when you placed an initial subscription order in the shop. You can also access your subscriptions if you create an account in the Prime Shrimp shop.
You can skip or reschedule the charge in the customer portal. Each scheduled delivery will have a Skip payment button next to it, which you can use to skip the charge. You can reschedule the charge by clicking on the Reschedule button next to the delivery date.
Of course. You can add products to your subscription in the customer portal. Just click on the Edit button in the products card and edit, remove or add products to your subscription.
If the subscription can't be renewed because a payment can't be processed you will receive an email with a link where you can safely update your payment method.

Yes, of course. You can pause or cancel a subscription any time you want in the customer portal.

The customer portal can be accessed through the magic link you received in the email that was sent to you when you placed an initial subscription order in the shop. You can also access your subscriptions if you create an account in the Prime Shrimp shop.
Of course. You can add products to your subscription in the customer portal. Just click on the Edit button in the products card and edit, remove or add products to your subscription.

You can skip or reschedule the charge in the customer portal. Each scheduled delivery will have a Skip payment button next to it, which you can use to skip the charge. You can reschedule the charge by clicking on the Reschedule button next to the delivery date.
If the subscription can't be renewed because a payment can't be processed you will receive an email with a link where you can safely update your payment method.